FREQUENTLY ASKED QUESTIONS
-
What are your hours?
-
Since I sell online, the store is open 24x7. However, for any inquiries, I will respond ASAP between 8am and 5 pm PST.
-
Where are you located?
-
My home base is Laguna Beach, California, located in Orange County. Laguna Beach is full of natural beauty and in my opinion, the most beautiful stretch of beach in Southern California.
-
What payment options do you accept?
-
This is the answer to the question. You can put all kinds of words in here to tell your story. It’s easy! Just drag and drop me into any page, then pop in your text. This is where you can answer questions about your products and services in greater detail. The more you use your personality and show your “big difference,” the better customers will know and trust your business.
-
How long is the typical wait?
-
Typically, once an order is placed, my goal is to have the product in the client's hands in less than 10 days. If it is a special order or commission, that time may be a bit longer.
-
Do you have a cancellation policy?
-
Yes. If the order is cancelled prior to shipment, I will refund 90% of the cost of the product. If the order has been shipped, the return shipping cost is the responsibility of the client. Once the product is received by me and is verified in perfect condition, I will refund 90% of the price. Special Orders and/or Commissions are non-refundable.